Curse

Lord Feathers · Jul 15, 2007, 01:03 PM // 13:03

This is not just a issue in Europe. Here in the states since the festival weekend the lagg has been aweful and it is almost to the point I'm considering not even playing it. It seems more like everything skips though or you simply freeze up every so often while playing. It's making the game not even worth playing.

I hope they fix it soon or I'll be forced to actually find some other game to play. It's been over a week we have had this problem

JeniM · Jul 15, 2007, 08:18 PM // 20:18

Until today i thought you were all just whining about the lag i'd had which was quite bad but playable

Now 60% of the time when i leave an outpost i Error007
My character stops every 5 seconds for around 5 seconds then zooms 20meters forward into mobs, and while in mobs everyone stops fighting for a while then a flash of yellow and red numbers and i die

I had lag during the festival but this is insane lag
I really cannot play in this which is a shame but i have a holiday soon so hopes are it'll be fixed when i get back
Good Luck fixing it Anet

glountz · Jul 15, 2007, 08:21 PM // 20:21

This has become Lag Wars.
You sure know how to piss off your customers, A-Net.

D8tura · Jul 15, 2007, 08:39 PM // 20:39

AB HAST THE WORST LAG IMAGINABLE!

I cast a spell, freeze, and then when i'm unfrozen an ele or assasin has killed me - must be fun for them (easy faction)

For me it's frustrating as all hell - I want to throw shit

Evilsod · Jul 15, 2007, 09:53 PM // 21:53

Wonder how long till Gaile comes on asking for people to post more tickets like it actually makes a difference...

Maybe if we send enough tickets it miraculously fixes itself? Not a chance, some info on what the RED ENGINE GORED ENGINE GORED ENGINE GORED ENGINE GO your doing about it would be nice.

Gaile Gray · Jul 15, 2007, 10:05 PM // 22:05

All reports have been relayed. I'm tracking network emails and will share any information that I have as soon as I have it. All of that is as I have said, repeatedly. I regret that I cannot--that we cannot--do more for you or share more information about this. We simply do not have more information to share, despite having asked for it. There is just nothing specific to say as they continue to research the issue.

It's Sunday afternoon. You're getting the communications that we can give from people (me!) tracking this situation 16 hours a day--days, nights, and weekends. EvilSod, Posting negative comments to or about me is unfair, unkind, and undeserved. Such comments have no place in this thread, on this forum, or in any reasonable discussion.

lakatz · Jul 15, 2007, 10:30 PM // 22:30

It's been really bad for me today (in the US)... and it's very difficult to play. Furthermore, for the first time since I first started playing, I've been getting out-of-memory error messages followed by crashes this weekend. Wouldn't that mean the cause is in the program?

tmakinen · Jul 15, 2007, 10:33 PM // 22:33

From this POV (Finland) the lag on Euro districts seems to be back, making it impossible to use them (total freeze, err7's). Int works like charm, though, once you use the GH trick to change the region

Firebaall · Jul 15, 2007, 10:38 PM // 22:38

3000-4000 ms spikes today. That's just nasty. I did do a trace route, and I can confirm this is on Anet's side.

Oh well. I'll go watch a movie or two.

Nomme Moon · Jul 15, 2007, 10:42 PM // 22:42

I'm playing on American servers and my average ping is 650. This is really bad

not as bad as europeans, but it's making being a monk very very difficult.

JeniM · Jul 15, 2007, 10:54 PM // 22:54

Quote:

Originally Posted by Gaile Gray

Posting negative comments to or about me is unfair, unkind, and undeserved. Such comments have no place in this thread, on this forum, or in any reasonable discussion.

Not connected to lag but i feel its worthy of highlighting
Anet are working on the problem and Gaile is bringing us the updates (on a Sunday night i may add).
Ever heard of don't flame the messenger?

Bryant Again · Jul 15, 2007, 11:05 PM // 23:05

Quote:

Originally Posted by JeniM

Ever heard of don't flame the messenger?

Yes, and I've also heard of "kill the messenger".

I don't want to flame Gaile, I'm just pointing that out.

Hell-Fox · Jul 15, 2007, 11:27 PM // 23:27

Well at least Gaile is keeping us in the loop as much as is possible. I mean if Anet doesn't know what the deal is and is trying to deal with it, then I doubt flaming will help em figure it out faster. Report tickets simply gives them data to work with to help solve the issue, theres no need to flame Gaile simply because of relaying information.

Also take into consideration that they have to work with teams from Europe and America, which given the different systems and ISPs to work with, complicates things. So give em some credit, they are doing all this for us and we don't have to pay them an extra dime like most MMO's with subscriptions.

For myself personally I haven't really felt the bad lag spikes as bad, but my friends have and it sucks when you are seemingly the "lucky" one and have a good connection. Yet this game isn't for soloing hard areas especially when you are planning on going into the Fissure of Woe to get Obsidian Armor. :-(

However my question is, how does a data base problem, in GERMANY, affects us here State side? Doesn't make sense to me, unless (hypothesis) as a result of the database problems in Europe, its causing the euros to jump from their europe gateway to the American one. This could theoritically cause more strain on the American servers, dealing with connections overseas, not only that, throw in all the people already on the American side and you got more lag issues. However I admit, I am no expert on networking and I am merely making theories. So don't take my word on any of that. For me, a problem is never usually caused by one factor, its usually a number of factors meshed together to create a problem.

Anyway, thank you Gaile for putting up with us and our emails and reports, please continue to update us on this situation.

Eadric · Jul 16, 2007, 12:13 AM // 00:13

I realize you intend for this thread to be for the German server only but, what ever your doing has now affected me here in Texas. This past 7 days I have had no more than usual lag problems however today I've had lag problems like never before.

Satriani Joe · Jul 16, 2007, 01:24 AM // 01:24

I also live in the states and have been experiencing the lag since the dragon festival. I submitted a diag log and a ip traceroute thing, w/e it is, to support. I might just quit the game till GW:EN comes out. Hopefully by then the lag will be fixed.

Antitorgo · Jul 16, 2007, 01:50 AM // 01:50

Quote:

Originally Posted by Gaile Gray

All reports have been relayed. I'm tracking network emails and will share any information that I have as soon as I have it. All of that is as I have said, repeatedly. I regret that I cannot--that we cannot--do more for you or share more information about this. We simply do not have more information to share, despite having asked for it. There is just nothing specific to say as they continue to research the issue.

Gaile,

We appreciate your updates. What seems to be lacking to a lot of people is a reasonable explaination as to why the lag is so bad in the United States now as well. We've gotten the explanation that there is problems in Germany, but that explanation doesn't jive with what is going on in America. Actually, thinking about it, I haven't seen anything official from ANET saying that the even acknowlege a problem in America, last I've seen is that it "mainly in Europe", which anecdotally is completely false. Out of 30 people in my guild we have 6 people on (all from America) and 3 of them are so lagged that we aren't even playing right now, just griping about not being able to play due to lag.

cebalrai · Jul 16, 2007, 02:07 AM // 02:07

I know eleven people in real life here in Cincinnati, Ohio, USA who all have horrible lag. I know zero people here that are without problems.

My alliance chat is full of people commenting about the lag and almost all of us are in the USA.

A traceroute I ran shows problems on the GW side of things, somewhere in California.

scrinner · Jul 16, 2007, 02:17 AM // 02:17

I believe the American lag is due to a router issue in Los Angeles.

Hell-Fox · Jul 16, 2007, 02:27 AM // 02:27

where did you hear that? Tracerouted it?

*edit: Seems like my friend confirmed it, he also lives in Texas and has been having lag issues. His trace times out in LA too. How odd, is Anet aware of this?

Sparks Dawnbringer · Jul 16, 2007, 03:16 AM // 03:16

Heres the thing, I don't understand why we are so concerned with the lag in Germany when it seems to be EVERYEHERE. I had major lag on the Dragon
festival weekend to the point I just gave up trying to do the missions. I lagged in town and in North Kryta. I'm still lagging in Vabby. I'm on the American server. And although I commend you for trying to make playing enjoyable with the special weekends I wonder if you are really equipped to handle the overload, when even on regular days you seem to be over extended. I love guild wars, I have 3 accounts, I don't use bots, I am probably not your target audience as I am a woman over 50, but I would be willing to support my accounts more if it would mean you could update servers to handle overload. If that means I need to buy 3 slots on 3 accounts to get the mission bonus I will. I will buy 3 GWENs if you have collectors editions I will get those. I would be extremely interested in what really caused lag. So please fix the lag everywhere not just in Germany.